Acceptance of
projects is at the discretion of Digital Product Imaging
and will be subject to the terms and conditions
on this webpage.
Pricing:
Prices quoted on this website exclude VAT.
Deposits: We reserve the right to require a
deposit or full payment in advance before commencing a
project.
Modifications:
Fixed Price projects will be conducted on the
basis of the specification agreed at the time of booking. We
will always try to accommodate changes and suggestions.
Significant amendments and enhancements to the scope of a
fixed price project that are requested by the client will
incur additional charges. The client will be informed of this
at the time amendments are agreed.
Satisfaction Guarantee: Fixed Price projects
include a Satisfaction Guarantee. The Client can request 1/4 resolution watermarked proofs via the Internet. The
client is free to decline the images at this stage and no
payment in respect of the professional services for the
project will be due. No additional compensation will be
payable to the client and if return shipping is arranged by
us it will be chargeable at cost. The
Satisfaction Guarantee is in addition to the client's
statutory rights.
Special Projects:
A firm price agreed based on the project specification. If the
project costs are likely to exceed this estimate by 10% the
client will be advised. Because of the extended scope, Special
Projects can only include a limited Satisfaction Guarantee. At
an early stage in the project watermarked draft proofs will be
provided and at this point the client can decline to continue
without any charges becoming due.
Delays: Whist
we will make every reasonable endeavour to meet agreed
delivery schedules we will not be held liable for actual or
consequential losses in the event of delays.
Insurance: We will take reasonable care of
your product(s) but cannot be held responsible for loss or
damage. It is the clients responsibility to insure their
property on an "all risks" basis.
Payment: On
approval of proofs and delivery of images (without watermark)
via CD or internet a VAT invoice will be provided and will be due
for payment within the period specified.
We reserve the right to add a pro-rata service
charge at 3% per month on overdue accounts.
Shipping: Delivery of project materials will be at
the clients expense. Return shipping arranged
is based on economy delivery services within
the UK. Faster shipping and higher
insurance level can be arranged at cost.
Website Copyright:
All images, photographs, logos and text on this website are
subject to copyright. All rights reserved.
All trademarks acknowledged.
General Copyright:
Images are supplied specifically for use on the client's
website or print promotional materials and are not licenced
for use as stock photography or resale.
We may, at our discretion, use client's images in our own
promotional materials.
