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| Pre-Booking: |
| I need a fast turnaround, can you help? Proofs of your product photography
are generally available within 24 hours. Delivery is via the Internet. |
| I'm not
technically minded - can you help with the specification? We will
be happy to offer general advice with no obligation. |
| Your
pricing is already competitive but I have a larger project in mind?
Volume discounts are applied where there is a sequence of similar
product shots. |
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What is the best way of explaining the product layout I have in mind?
Just send us a sketch, photo of a mock up, page from a catalogue or a link
to a website. |
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Can you design brochure or Website?
We can provide a quote for complete "One Stop Shop" provision for design where there is a significant
photographic content. |
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My products would look best modelled by a person is that possible?
We will establish what individual(s) are needed and make all the
arrangements for you. |
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Assembly is required before photography can start - will you charge
me? It is possible that additional charges will apply,
please make sure we are aware in advance. |
| During photography: |
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The online proofs indicate changes are necessary - what happens now?
Generally changes are free, particularly if the products are still
setup in the studio. |
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Can you liaise with my graphic designer and website designer?
We can speak direct to your contractors and provide an executive summary of
progress. |
| After completion of product photography: |
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Can you provide prints of the final images? Yes, high
quality prints can be produced up to 12"x18". |
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How will you return my items? Return shipping is charged at
cost. You are, of course, welcome to make your own collection arrangements if
you prefer.. |
| What if my product(s) are lost or damaged? We will take
good care of your products. However you must insure them and
use adequate packaging when shipping. |
